Question 1

How fast can you deliver?

Accepted Answer

Our standard lanes deliver within 1-2 business days inside the U.S. and 2-3 business days worldwide; exact timing may shift with weather, air-traffic delays, or remote destinations.

Question 2

How are shipping costs calculated?

Accepted Answer

Rates reflect three factors:
1.      Weight & dimensions of the cargo
2.      Distance & mode (air, ground, hand-carry, etc.)
3.      Any value-added services you choose, such as insurance, customs brokerage, special handling, and so on
We break every quote down line by line, so there are no surprises.

Question 3

What tracking options will I have?

Accepted Answer

Every shipment is tied into our web-based tracking portal with real-time updates and proactive monitoring. Prefer a call or text? Your dedicated account manager can keep you posted any way you like.

Question 4

Do you handle small packages, or only big freight?

Accepted Answer

Both. We’re built for enterprise-scale freight, but no job is too small, so feel free to send that single parcel or prototype when speed and care matter most.

Question 5

Can you store my goods before or after shipping?

Accepted Answer

Yes. Our secure storage facilities handle short-term staging, cross-dock, or longer-term warehousing until you’re ready for final delivery.

Question 6

What information should I have ready to get a quote?

Accepted Answer

We can start planning with just a few essentials:
 • Name & company
 • Email and phone
 • Pickup & delivery locations
 • Cargo description (dimensions, weight, commodity)
 • Desired service speed or budget notes
Our online form captures the basics, and we’ll follow up for any fine-grain details. 
What about customs, insurance, or hazardous materials?

LOCKD GLOBAL

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LOCKD GLOBAL

FAQ

LockD Global Get Moving Fast with Answers

Let’s Get Shipping

LOCKD GLOBAL

Quick Links

Contact Info

LockD Global
Get Moving Fast with Answers